Tuesday, July 8, 2008

A new forum for the racing fan

The evolution of a nontraditional, essentially digital racing media has spawned the Self-appointed Fan Committee (a link to which is in the blogroll on the left rail), which was launched on Tuesday by two prominent bloggers -- Jessica Chapel, publisher of Railbird Media, and Dana Byerly, publisher of Green But Game.

This is a welcome and inevitable development resulting from an unfiltered exchange of ideas and opinion among those whose ideas and opinions are valued least by those who steer the course of most racetracks. Where once discourse of this type was limited to those who congregated at racetracks, small groups of the disenfranchised and neglected whose money -- $15 billion annually according to current estimates -- fuels the sport and whose tolerance is admirably durable, the Internet has expanded the dialogue among those whose participation is now largely remote to a national and even international stage that somehow those who make decisions that affect directly racing’s core audience continue to ignore.

The blog movement in racing was spawned among fans and horseplayers, not products of the mainstream or trade media, whose entry into this particular arena is a relatively new, differently focused development and, in the main, remains so. Grassroots movements tend to either wither in frustration or gain momentum and the development of the Self-appointed Fan Committee is evidence of the latter.

A savvy executive would make this forum a daily read. (Unfortunately, that sentence is grossly optimistic.)

Eventually, the disenfranchised organize.

Make no mistake, the rank-and-file racing fan and horseplayer -- the person who walks through the general admission or clubhouse gate and brings the money that pays every purse and every salary -- is disenfranchised.

Look no further for evidence than the New York Racing Association, which has abandon entirely the marketing of racing while focusing on the peddling of irrelevant signage and various sponsorship arrangements, most unrelated to the sport or the primary product, which is sold at betting windows. (Note the eyesore on the starting gate promoting a company best known for double parking and the New York Post is now the “official” newspaper of NYRA and has been referred to as its “partner,” though Ed Fountaine, the last full-time racing writer in New York, continues to offer appropriate criticism.)

Many who paid dearly for seats on Belmont Stakes day found the view clubhouse turn obscured by a temporary luxury accommodation and those making their way to Saratoga may find a similar obstruction. Where once class distinction at Saratoga was defined by access to living grass – the saddling paddock – it is now defined by access to air conditioning and an observation deck on the roof for mostly corporate customers.

The marketing of racing has not become an afterthought. No thought is expended in that area.

Last week, a Tom Durkin race call inspired by a horse named Doremifasolatido brought down the house. In another time, the video would have been distributed to every television news outlet in New York as well as the networks, major and minor – and would have been widely aired. Free publicity on a national scale would have been assured. In this age, this can be accomplished in a matter of minutes. Durkin’s musical stretch call, however, was distributed nowhere because the exposure of racing is no longer NYRA’s primary concern.

Curlin is likely to run in the Man o’ War on at Belmont on Saturday. He is the 2007 Horse of the Year. Let’s see what NYRA does to minimize that opportunity. Likely not a thing. Only racing fans and horseplayers are interested in seeing the thoroughbred regarded as the best in the world make his first start on grass in advance of a possible attempt to win one of the most prestigious races run in Europe.

Horseplayers, in fact, rank low on the list of priorities at NYRA. Horseplayers, in fact, are regarded openly by at least one executive with contempt

On the night before the Belmont Stakes, while he was extolling the brilliance that resulted in the construction of a large wooden desk in the Belmont Park clubhouse lobby, it was suggested to a high-ranking NYRA executive that the organization has lost sight of the core audience.

What, he asked, was the core audience?

The horseplayers.

“ ------ the horseplayers,” he said, employing a widely used euphemism for copulation.

That’s where you stand in New York.

A forum easily accessible to those with the power to at least take note if not action is a welcome addition to the digital dialogue. The Self-appointed Fan Committee website is a fine place to begin and should (yeah, right) become the home page of every racing executive in the land.

16 comments:

Anonymous said...

Paul,
Below is the link for Durkin's call on YouTube. http://www.youtube.com/watch?v=5a3sdADaf5U

Ernie Munick said...

The SAFC is chaired by passionate hardcore racing fans whose personal blogs I enjoy every day. Their agenda is pure good, and while they claim the aspiration for SAFC is to let the racing fans be heard, the horses will ultimately benefit the most. Brains, creativity and love will have it no other way.

Anonymous said...

Gotta love NYRA.
Let me tell you about my Sunday there:
They closed down a majority of the 2nd Floor Grandstand, for no reason.
Up on the 3rd floor they have rude/nasty tellers. I approached one to bet and he said, he was counting, I'd have to wait....the next man to his left told me he didn't have any singles so couldn't take my bet, even though I did have exact change....Finally I got a woman who before taking my bet made me wait for about a minute to discuss with the previous teller as to why he didn't have any singles. After finally getting my bet in, they refused to say thanks or good luck or any other common sign of humanity.
I actually got lucky and won the race when I went back to the first teller (the money counter) to cash, he asked me if I had any singles to round off the payoff, I had to tell him, I just waited while he counted off a bunch of singles and refused to take my bet in the first place. What a joke.
Betting with the SAM"S or whatever they call them now) is just as bad. 2/3 of the machines don't work and I had to wait 20 minutes to get somebody to help me when the machine jammed with my ticket. They finally found the support guy, he was taking a nap in the grandstand....I am 100% serious.
I would love to provide NYRA with my name and number.

Anonymous said...

NYRA loves Paul Moron.

Jessica said...

Paul, thanks for the post! We appreciate the support. You too, Ernie. Anonymous, hope you check out Self Appointed Fan Committee -- we'd love to hear your complaints and ideas.

dana said...

Paul,

Thank you so much! Jessica and I are definitely trying to help organize the disenfranchised or at the very least provide one central location to collect all the great ideas and well founded rants (such as this post, I hope you'll contribute some of your thoughts on NYRA!).

We also hope the gatekeepers will be regular visitors for all the reasons you point out... it will probably be long yet interesting process. You have to wake up before you can crawl!

E - thx!!

Anon 2 - I hope you'll add your rant!

Thanks again...
Visit us at http://selfappointedfancommittee.com

Ernie said...

(I work in entertainment for NYRA, so feel free to asterisk me to oblivion.)

Paul Moran is no moron, he is a great writer, one of my all-time favorites, of any type, from any genre, I will read him 'til I'm dirt, but I can't possibly disagree more with his choice of tone for this post.

First, I know many NYRA employees, marketing and otherwise, who dedicate their lives to improving this game. Not everything can be done in a few months. Not giving the "new" NYRA a chance to find its legs seems unfair. From my computer I can change the world. Show me a person with a job and I can find a way she or he can do it better.

Second, Paul and BOTH anonymouses employ the sort of ultimate-fighting approach inconducive to the advancement of new and better ideas.

This is why Dana and Jessica are perfect for the SAFC, perfect for our wounded game: They bring a constructive spirit of progress through listening. More important, you can hear the placative tone in both their website and their comments above.

I infer from their writing that Jessica and Dana plan to hear our voices and channel the criticism in a way that can truly make change for the horseplayers, not antagonize the people in position to move things forward.

Paul's instincts about horses and the people behind them have always been right on the moolah. I just feel he underrates the power of tone. The Durkin-free-publicity concept is excellence wasted in anger and blame. Watch what Jessica and Dana can do with the same idea, Paul's idea. I wish I'd thought of it!

Brooklyn Backstretch said...

Hear, hear, Ernie. Any constructive change will come about through respectful partnership, not antagonism. Putting people on the defensive is not the way to get them to listen to you.

El Angelo said...

Ernie, I agree with you. I just wish that it would remotely appear that NYRA either listened to the fans or cared about what they had to say.

Indulto said...

BB,
When people refuse to listen, antagonism is all that's left. Brooklyn might still be British if crumpets were served at the Tea Party.

Ernie,
Like many others who valued NYRA's presentation of the sport, I rejoiced in their retaining the franchise in the face of Empire's unbridled antagonism and disturbing deceptions.

That NYRA stood fast in the face of powerful opposition is an inspiration to its customers to also fight for their own survival. Unfortunately, "New NYRA" has not seen fit to take a stand against takeout increases.

Even if NYRA Rewards once again rebates NY residents the equivalent of the increase, their out-of-state customers will still have to bear the burden. Too few unrebated bettors can stay in this game very long at current takeout levels. Unconscionably high percentages of every wagered dollar are coveted by horsemen, ADWs, tracks, and governments alike -- even as their larger shares of a shrinking pie nets less to each.

I welcome Jessica's and Dana's new vehicle for collecting customer reactions, and channelling them to those that should be aware of them. It will be interesting to see how the industry responds to their input.

However, saving this dying sport will require drastic changes which may in turn require confrontation. Mr. Moran's tone is justifed, and NYRA should be prepared to accept valid criticism rather than discredit it.

PM,
Thank you for supporting the "disenfranchised horseplayer." Many of us have long sought help and leadership from turf writers to "level the playing field," and there are signs it may finally be forthcoming from some of your colleagues as well.

The sources and sounds of of the criticism unleashed by this blog entry -- both here and elsewhere in cyberspace -- suggest you've touched a nerve among those who should indeed be nervous.

Anonymous said...

Ernie’s response has provided some insight into the passive, lazy approach employed by NYRA on the core issues. Comparing basic criticism to ultimate fighting is just a sneaky underhanded way of trying to demonize those who differ with the NYRA methodology of waiting....and waiting....and never actually doing anything. Ultimate fighting? Really? Nice choice of words. Shame on you Ernie. Granted NYRA and all of horse racing is the ultimate an old boy network that are so quick to embrace their reactionarism and love for when the elite had total control of the game. Look at the way NYRA nad other horse racing governing bodoes had ignored the drug issues in the game for over 35 years. Then the ultimate slime ball Dick Dutrow started robbing from them and they were all of a sudden concerned. For the last 10 years time and time again, Dutrow made 10K claims and easily won 50k claiming races. There was no outrage from NYRA. They never cared. As soon as he stepped it up and moved into the Classic category and affected the pockets as elite board members/breeders/supporters/owners of NYRA, they had a problem with him. Indeed Ernie’s brief post was a another classic example of why the game needs an overhaul.

Anonymous said...

It's sad that Ernie just doesn't get it. Getting Durkin's call on the local news is NOT a new idea. Maybe the youtube portion of it is, but the concept is old.
How does NYRA forget what they already knew? There are only three ways to forget something that basic
1.) apathy.
2.) incompetence.
3.) Alzheimer’s
In any event the answer is the same, remove those responsible.

dana said...

Ernie bashing Anons - you're way, way WAY off about Ernie. Let me caveat this by saying that you will never hear an argument from me about NYRA's "deficiencies" (I'm being polite) in customer service, marketing etc. I blog about it frequently as I find their attitude to be maddening and downright unacceptable. But Ernie in NO way personifies any of the bad characteristics of NYRA.

I think it's totally fair to label this anon comment "NYRA loves Paul Moron." as ultimate fighting style (which I believe is what is referring to, not Paul's post). The anon comment is not criticism, it's just someone being an antagonistic jerk because they don't like Paul.

And his comment to Paul about Durkin's call is simply that a good point can get lost in too much anger. While I agree with that as a general rule of thumb, I don't think it applies to Paul's post. But Ernie didn't dismiss anything Paul was saying, he was having a dialogue. Just like Indulto was able to disagree with Ernie without having to "go there" (finger point, call names, basically what you're unfairly doing using Ernie as a scapegoat out of frustration with NYRA executives and policies).

I think both of your actual complaints, minus the name calling, about NYRA are right on... it would be great if you would submit them at http://selfappointedfancommittee.com. There are already several submissions about NYRA and the more the merrier as we plan to send them all the submissions we receive about them on a regular basis.

Naturally that doesn't mean they'll read them or act on them but we should at least give them the chance... and who knows, maybe if we all work together we really can effect some change (if you haven't noticed, I'm an optimist!)

best,
dana

Ernie Munick said...

To all the anonymouses---I just feel as though a John Lennon or MLK approach is better than bombing Iran.

And you're right about my choice of words. "Ultimate fighting" should be replaced with "professional wrestling."

http://erniemunick.com/luchalibre.jpg

Anonymous said...

" And you're right about my choice of words. "Ultimate fighting" should be replaced with "professional wrestling.""

Ernie...when you say you are in entertainment, you don't mean comedy right? Cause you are not funny.

Bombing Iran? Ernie, take it down a notch.

Ernie Munick said...

"Cause you are not funny."

My grandfather used to say, Ernie, you should be on the stage--it's leaving in five minutes."

Sir, I apologize to you and to anyone else I offended. I was way outta line entering this discussion in the first place, commenting on anything that involves someone for whom I work.

I'll leave the exceptional writing to Paul, the good fight to you and to others who care enough to brainstorm and want the best for New York racing.

If you get a chance, come hear me play the blues and classic rock during Twilight Racing at Belmont or Saratoga---and the Travers, too, when they'll probably throw me to my beloved $2 bettors on the far turn. Stump the guitarist with any thoroughbred question in a time spanning Riva Ridge to Red Rocks, anything Grade I, or anything with breeding, and you'll win a shirt, a hat, a $1 voucher (or more, if I'm winning big.)

If you feel your approach to getting things done is effective, go for it, work it, never stop. I'm wrong 67% of the time, and I used to be one of the best at picking these animals we love so much.

Peace, no hard feelings, come say hi. Let's make the game great. Oinie